DashQ captures the entire service
narrative so you can collaborate with
your team and deliver an epic customer
experience from first call to it’s fixed.
Go beyond your desk phone and deliver unmatched customer service where and when your tenants need it most. With DashQ you can connect with your tenants where they are SMS, voice, Whatsapp, video and email – all in one place.
It takes any army to service tenants. Unified inbox makes engaging with tenants easier by bringing everyone involved in completing a service request together, at the exact right time. Remove communication black holes and keep your tenants happy.
Service teams are managing thousands of tenant communications and service teams dealing with hundreds of tenant requests. Lead manager automates repetitive tasks so your teams can focus on revenue and impact.
The world easiest way for service teams to schedule service requests on service technician’s calendar. Toggle between unlimited leasing rep calendars at a building level and representative level, in one easy view. Click, book, close.
So you need to book a tech to fix a unit issue - great, simply click, book, and let them system notification do the rest. It is that easy.
Things come up, and prospects need to reschedule or cancel – DashQ’s workflow send notifications, updates, and reminders about appointments at the right time, every time.