AVA, Your Always-On Leasing Assistant

DashQ’s Virtual Leasing Assistant (AVA) is now available to handle renter inquiries across your portfolio - instantly, accurately, and at any time of day.

AVA replies to every lead within seconds, answers questions about pricing, availability, and policies, qualifies renters based on move-in dates and budget, and books tours directly into your leasing team’s calendar. No missed messages. No delays. No burnout.

On average, AVA handles 70% of lead-to-tour journeys end-to-end with no human involvement - giving your team time back to focus on high-value conversations and closing leases.

Here’s what AVA does for your team:

From hello to booked tour - all in one flow

AVA engages new leads right away, no matter the channel or time of day.

• Handles thousands of simultaneous conversations
• Books more tours by removing wait time and drop-off
• Keeps the experience consistent across your entire portfolio

Every guest card, automatically completed

AVA captures renter preferences during the conversation and logs all details directly into your DashQ CRM.

• Agents get full context at handoff
• Guest cards stay clean, complete, and up to date
• Retargeting and nurture campaigns perform better with better data

Consistent, accurate replies at scale

AVA pulls real-time pricing and availability from your PMS and uses building-level data to answer questions about pet policies, fees, and more. She always follows your brand voice and leasing best practices.

• No outdated answers or inconsistent replies
• Great experience for every renter, every time

Escalates when it matters

AVA routes edge cases or sensitive topics to your team with a full chat history and a completed guest card so no one has to repeat themselves.

• Teams only handle 15–20% of conversations
• Focus effort where it counts, without sacrificing service

For operators, AVA delivers a consistent renter experience across every community, absorbs additional workload as your portfolio grows, and improves conversion with faster follow-ups. For leasing teams, it means fewer repetitive tasks like replying to the same questions or filling in guest cards, and more time to focus on high-value conversations and closing leases. And for renters, it means instant replies, clear answers, and a smoother path from inquiry to tour with no waiting, or confusion.

AVA is now available in DashQ Convert.  

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